Tuesday, June 12, 2007

UPS + bike = bad day

My bike arrived Friday, and I was all excited. Until I saw the end of the box. Let's just say that I'm waiting for a call from a UPS claims person to inspect my bike. The frame and fork have some structural issues, as in it may just snap while I ride it.

So if you need to send something really near and dear to your heart, drive it yourself. Considering how tough carbon fiber is, and that it was wrapped in bubble wrap, carefully placed in the box (remember, I do this for work quite often) and had gaps filled with other things to make sure the contents wouldn't shift, it amazes me that they actually knocked it out of alignment. Plus chipped the carbon all the way through clear coat, lettering, into the weave.

Right now, UPS is dangerously close to being on my blacklist, which individually isn't too big a deal, but lots of their business is from cyclists. We all talk to each other. Many of us have websites. You get the idea. Besides, I insured my bike. I expect the full amount it's insured for. This ought to be fun.

1 comment:

Bob said...

I bought a new Motobecane carbon fiber from Bikes Direct, shipped from Houston to up here in Mn. When the UPS truck pulled up, I shuddered, only to be pleasently surprised to find the box in pristine shape, and the bike perfect. The driver said it was the lightest bike he had ever delivered.